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Eltima Help Center => Software for Serial and USB communication => Topic started by: info@e-sc.it on September 06, 2019, 06:51:27 AM

Title: Windows 7 with USB Network GateV.8 - Problem BSOD every 6 hours
Post by: info@e-sc.it on September 06, 2019, 06:51:27 AM
Hi,
we purchased a license of USB NETWORK Gate V.8 and from initial installation we got every time a bluescreen on the PC with Windows 7 ( Virtual Machine client ) and on Windows 10 Professional ( hyper-v host, physical PC, with license of USB Network Gate ).
We changed the hard disk of machine and update every driver USB STUB ELECTRONIC TEAM in both PC without change of situation:  every about 6 hours the systems freeze on bluescreen with BSOD.
We attach the latest memory dump of VM client machine.
Please help us to find solution to this big problem.
Thank You
Title: Re: Windows 7 with USB Network GateV.8 - Problem BSOD every 6 hours
Post by: Boris Hohlenko on September 09, 2019, 11:42:10 AM
Hello,

Thanks for reaching us. As I can see you've already sent the same request to us at support@eltima.com.

We'll proceed with assisting you through the ticket since such issues should be investigated. We'll update your ticket shortly.

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Best regards,
Borys Khokhlenko | Eltima Customer Support | http://www.eltima.com