Forum - Info Center - Eltima Software

Eltima Help Center => Mac Apps => Topic started by: thebmoman on December 29, 2019, 09:10:06 AM

Title: Cloudmounter not starting on macbook air
Post by: thebmoman on December 29, 2019, 09:10:06 AM
i downloaded the file and copied it to applications. when i double click it - it says it was downloaded from the internet. i hit open anyway and nothing happens. it does not appear at the top of the screen. i've tried restarting the computer. redownloading and reinstalling.

i'm running 2013 macbook air 10.14.6
Title: Re: Cloudmounter not starting on macbook air
Post by: Karina Chugaievskaya on January 03, 2020, 09:45:02 AM
We recommend to follow the next steps:

- Re-install CloudMounter on your Mac. You can download the app from our site by following the link:

https://mac.eltima.com/download/cloudmounter.dmg

- Install FUSE 3.9.3 on your Mac, reboot your Mac and try to launch CloudMounter again.

You can download FUSE from the link below:

https://osxfuse.github.io/

Once done, let me know if the problem has been solved.