Forum - Info Center - Eltima Software

Eltima Help Center => Software for Serial and USB communication => Topic started by: NMX on August 18, 2010, 11:37:44 PM

Title: Service does not respond
Post by: NMX on August 18, 2010, 11:37:44 PM
hello

i have a problem when using the program every time i try to start it the following message appears

(https://forum.eltima.com/index.php?action=dlattach;topic=9624.0;attach=195)

Title: Re: Service does not respond
Post by: Tina on August 19, 2010, 11:41:39 AM
Hello,

Please try to start Eltima USB To Ethernet Connector Service manually:

Start -> Run -> enter "services.msc" -> Ok -> Eltima USB To Ethernet Connector -> Start the Service.
Title: Re: Service does not respond
Post by: NMX on August 19, 2010, 02:14:07 PM
i do exactly what you said & the following message appears

(https://forum.eltima.com/index.php?action=dlattach;topic=9624.0;attach=197)
Title: Re: Service does not respond
Post by: Tina on August 19, 2010, 04:46:27 PM
Hello,

I've just sent extended debug version of USB to Ethernet Connector to your e-mail.

Please uninstall the previous version of the product and reboot your PC. Then, please, install extended debug version. Please try to Eltima USB To Ethernet Connector once again and send us u2ec.log file for investigation.