Elmedia Pro to Chromecast not working(Read 109 times)
Elmedia Pro to Chromecast not working on: July 01, 2021, 04:10:07 PM
I purchased the Elmedia Player Pro 3 weeks ago so I can stream .mkv files to chromecast but it doesn't work, it plays the files on my macbook pro but when I try to connect to chromecast it just disconnects. I've been emailing with support the past 3 weeks & I've tried everything they suggested but nothing works, I've even sent them videos of my screens so they can see the problems for themselves. Now I'm asking for a refund if the player doesn't work & support is telling me I don't meet the requirements for a refund? They want to exchange a license for another of their products which I don't want (I tried Juststream & it caused my macbook to freeze). Can someone help? Thanks.



Re: Elmedia Pro to Chromecast not working Reply #1 on: July 02, 2021, 08:31:29 AM
We are sorry you have faced an inconvenience. The thing is that Elmedia Player supports streaming to Chromecast.
It is not clear how an issue occurred thus we need your further assistance.
Let`s continue our discussion via email.
Thank you for understanding.



 

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