Syncmate - OSX - USB (Not working)(Read 7469 times)
Syncmate - OSX - USB (Not working) on: July 11, 2011, 03:29:35 AM
I am unable to connect OSX (10.6.8) to my Android device via USB. USB Debugging is enabled. Bluetooth works fine.

The device is not found when I try to add a new connection. Any suggestions??

Re: Syncmate - OSX - USB (Not working) Reply #1 on: July 15, 2011, 02:59:47 PM
Please connect your device to SyncMate, try to create a new connection and then send us SyncMate feedback.

Read the instruction on how to send report to technical support:

Thank you.

Re: Syncmate - OSX - USB (Not working) Reply #2 on: December 16, 2011, 08:32:54 AM
I am not sure if I am the one of the few or one of the many. I was excited to get my tp2. Only on the first day I find out that syncmate don't work well with it.

Here what I did on a OSX 10.6.2 Macbook Pro and I hope someone can kindly enough to point me out my error.

BT Route:
1. extracted driver cab to phone
2. under driver, checked bluetooth, selected allow all connection
3. disable firewall on macbook
4. Paired with Touch Pro 2
*returns with error message saying bluetooth DUN can't set up
5. Unlike more device have "connect to network" after pairing, my TP2 has none of cause, because I can't establish DUN.
6. the result is that Desktop Syncmate add connection returned with bad device message.

USB Route:
1. Plug phone to usb port
2. chose activesync option on phone
3. Syncmate has no respond

any clue?

Re: Syncmate - OSX - USB (Not working) Reply #3 on: December 27, 2011, 02:26:08 PM

  Check the following information

Hope this information helps you.


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