Two Syncmate problems -- hangs 5130c-2 cal, and new appts have silent alarm(Read 8557 times)
Hi there

I'm new to Mac OS X Lion 10.7 (11A511a)  and new to SyncMate 3.1 build 3.1.1662.  I'm trying to use it to sync with a Nokia 5130c-2 (which I believe is an S40).  I only synchronize from Mac to Nokia.

There's a couple of features of how it works that I can't figure out how to deal with properly.

First off, after a transfer (successful or otherwise), the phone ends up in a state where I cannot access the calendar -- when I try to start the calendar app, it simply doesn't start.  If I turn off the phone and turn it back on again, the calendar app works, and my new appointments are entered.  Is this a known issue?  Is there something I'm doing wrong?

Second, all my new appointments have their alarm type set to "Silent", independent of what they were set as in iCal.  If SyncMate can't transfer the alarm status from iCal, I'd prefer them to default to "With Tone".  Is there a way to do this?

For the most part this seems like a good product.

Thank you

(log follows"

2011-08-19 12:38:58.719 SyncMate[1134:e953]
Check connections.
2011-08-19 12:38:58.720 SyncMateServer[289:107] RestartReminder
2011-08-19 12:39:02.052 SyncMate[1134:e953] Nokia model type: 5130 (RM-495), firmware: V 06.65
2011-08-19 12:39:02.164 SyncMate[1134:e953]
Start sync service session.
2011-08-19 12:39:02.263 SyncMate[1134:fd13] Beginning a sync session for connection Nokia 5130c-2 (series40Connection)
2011-08-19 12:40:02.691 SyncMate[1134:e953]
Sync restarted.
2011-08-19 12:42:03.619 SyncMate[1134:e953]
Push Prepare.
2011-08-19 12:42:04.392 SyncMate[1134:1803] Trying transfer 17 items.
2011-08-19 12:42:04.732 SyncMate[1134:1803] Trying transfer 83 items.
2011-08-19 12:42:05.896 SyncMate[1134:e953]
Starting push phase.
2011-08-19 12:42:05.896 SyncMate[1134:e953] Direction - This Mac -> Nokia 5130c-2
2011-08-19 12:42:05.963 SyncMate[1134:e953] Contacts in history - 17
2011-08-19 12:42:06.108 SyncMate[1134:e953] Del 0 contacts from Nokia 5130c-2
2011-08-19 12:42:06.108 SyncMate[1134:e953] Add 0 contacts from Nokia 5130c-2
2011-08-19 12:42:06.109 SyncMate[1134:e953] Change 0 contacts from Nokia 5130c-2
2011-08-19 12:42:06.130 SyncMate[1134:e953] Direction - This Mac -> Nokia 5130c-2
2011-08-19 12:42:06.131 SyncMate[1134:e953] Events in history - 0
2011-08-19 12:42:06.211 SyncMate[1134:e953] Del 0 events from Nokia 5130c-2
2011-08-19 12:42:06.211 SyncMate[1134:e953] Add 80 events from Nokia 5130c-2
2011-08-19 12:42:06.229 SyncMate[1134:e953] Change 0 events from Nokia 5130c-2
2011-08-19 12:42:06.230 SyncMate[1134:e953]
Starting pull phase.
2011-08-19 12:42:06.735 SyncMate[1134:8963] Del 0 contacts from MAC
2011-08-19 12:42:06.735 SyncMate[1134:8963] Change 0 contacts from MAC
2011-08-19 12:42:06.735 SyncMate[1134:8963] Add 0 contacts from MAC
2011-08-19 12:42:06.735 SyncMate[1134:8963] Del 0 appoints from MAC
2011-08-19 12:42:06.741 SyncMate[1134:8963] Change 37 appoints from MAC
2011-08-19 12:42:06.742 SyncMate[1134:8963] Add 22 appoints from MAC
2011-08-19 12:42:06.765 SyncMate[1134:1803] Trying transfer 17 items.
2011-08-19 12:42:07.011 SyncMate[1134:e953] Trying transfer 59 items.
2011-08-19 12:54:07.017 SyncMate[1134:e953] Commit for connection Nokia 5130c-2 failed.
2011-08-19 12:54:07.036 SyncMate[1134:e953] Session <ISyncConcreteSession: 0x10a55be20> cancelled. Session cancelled by client
2011-08-19 12:54:07.047 SyncMate[1134:e953]
Start sync rest plugins
2011-08-19 12:54:07.066 SyncMate[1134:e953]
END SYNCING









Try to delete all data on your device and sync once again.

If you still fail to sync correctly, please send us SyncMate report (feedback) after synchronization.

Read the instruction on how to send report to technical support:
http://wiki.eltima.com/knowledge-base/syncmate/report.html

Also, note that synchronization with Nokia S40 devices option is in beta-status.




 

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