SyncMate Expert(Read 8440 times)
SyncMate Expert on: August 14, 2012, 06:53:13 PM
Eltima Software Order 31838901


Hello
I can not activate the program. Gives the following error in my computer and reinstalled from scratch. Is not installed on another computer.
Activation server returned the following, error: Reached its maximum the number of activations for this code.
You can update your info about using computers one of them if you stopped.
« Last Edit: August 14, 2012, 07:29:23 PM by Sukrus »



Re: SyncMate Expert Reply #1 on: August 15, 2012, 10:06:25 AM
Dear Sukrus, 

I would like to inform you that we have already replied to your email, please check your mailbox. The thing is that the activation procedure uses the unique hardware info of your computer. So, in case you have switched your Mac or changed some hardware in the existing Mac, or even re-installed (updated) the OS, activation will fail.

Here is the instruction on how to update info about your Mac:
http://wiki.eltima.com/switched-computer

After that, reactivate SyncMate with the same activation code that you already have. It should work.



Re: SyncMate Expert Reply #2 on: August 15, 2012, 10:56:08 AM
Dear Sukrus, 

I would like to inform you that we have already replied to your email, please check your mailbox. The thing is that the activation procedure uses the unique hardware info of your computer. So, in case you have switched your Mac or changed some hardware in the existing Mac, or even re-installed (updated) the OS, activation will fail.

Here is the instruction on how to update info about your Mac:
http://wiki.eltima.com/switched-computer

After that, reactivate SyncMate with the same activation code that you already have. It should work.


Thank you very much. Was this way.
But it was a new problem
New version update did. I was v3, v4, I was now does not accept activation. Where to find u again can I download version 3?



Re: SyncMate Expert Reply #3 on: August 15, 2012, 11:55:51 AM
Dear Sukrus,

According to our database your order refers to SyncMate 3 and does not qualify for free upgrade. We are glad to provide our current users with the considerable price reduction for the new major version. We offer 50% discount off the original price for SyncMate 4.X Expert. The original price for SyncMate Expert can be derived from: http://mac.eltima.com/mac-synchronizer.html The details of this offer have been sent to your email.

Unfortunately, I regret to inform you, but according to our upgrade policy, we do not host, distribute or support old versions of our software. We hope you understand the reasons why we cannot host all previous/old versions online: due to hackers activities and to ensure the links from third-parties' sites go to the newest build. Neither will we be able to send you the old versions by e-mail. For backup purposes we always offer a backup CD during the order process.



Re: SyncMate Expert Reply #4 on: August 15, 2012, 12:00:16 PM
Dear Sukrus,

According to our database your order refers to SyncMate 3 and does not qualify for free upgrade. We are glad to provide our current users with the considerable price reduction for the new major version. We offer 50% discount off the original price for SyncMate 4.X Expert. The original price for SyncMate Expert can be derived from: http://mac.eltima.com/mac-synchronizer.html The details of this offer have been sent to your email.

Unfortunately, I regret to inform you, but according to our upgrade policy, we do not host, distribute or support old versions of our software. We hope you understand the reasons why we cannot host all previous/old versions online: due to hackers activities and to ensure the links from third-parties' sites go to the newest build. Neither will we be able to send you the old versions by e-mail. For backup purposes we always offer a backup CD during the order process.

Hi again;
I get this error

BEGIN SYNCING...
2012-08-15 12:48:55.738 SyncMate[847:1320f]
Check connections.
2012-08-15 12:48:55.871 SyncMate[847:1320f]
Start sync service session.
2012-08-15 12:48:56.053 SyncMate[847:14303] Registering the client for the first time...
2012-08-15 12:48:56.155 SyncMate[847:14303] can't register client.
2012-08-15 12:48:56.210 SyncMate[847:1320f] Start sync session failed.
2012-08-15 12:48:56.229 SyncMate[847:1320f]
Start sync rest plugins
2012-08-15 12:48:58.501 SyncMate[847:1320f]
END SYNCING



BEGIN SYNCING...
2012-08-15 12:59:36.243 SyncMate[847:de77]
Check connections.
2012-08-15 12:59:36.377 SyncMate[847:de77]
Start sync service session.

2012-08-15 12:50:37.333 SyncMate[847:cd7f] Found 0 crash files earlier than latest submission on 2012-08-15 09:40:41 +0000
2012-08-15 12:59:36.504 SyncMate[847:13a57] Registering the client for the first time...
2012-08-15 12:59:36.552 SyncMate[847:de77] *** -[NSConnection handlePortCoder:]: dropping incoming DO message because the connection is invalid
2012-08-15 12:59:36.603 SyncMate[847:13a57] can't register client.
2012-08-15 12:59:36.654 SyncMate[847:de77] Start sync session failed.
2012-08-15 12:59:36.671 SyncMate[847:de77]
Start sync rest plugins
2012-08-15 12:59:39.039 SyncMate[847:de77]
END SYNCING




 

Sitemap 1 2 3 4 5