no connect imac<->htc touch cruise(Read 8514 times)
no connect imac<->htc touch cruise on: August 14, 2009, 04:18:06 PM
Build 2.0.0.807
BackService version: 0.4.2b25
USB driver version: 0.2.4b13
loader loading...

Can't activate RAPI session.

1. syncmate per uninstall deleted
2. imac restartet and syncmate installed again
3. phone new flashed with wm 6.1

no chance for connect :(

any ideas




Re: no connect imac<->htc touch cruise Reply #1 on: August 18, 2009, 03:17:29 PM
1. Please, make sure to check this article: http://wiki.eltima.com/knowledge-base/syncmate/connection-problems.html

2. Isn't your mobile device locked by mobile provider?

3. If the problem persists please send us SyncMate Activity log or the system log messages during connection.
To find a system log please follow Applications -> Utilities -> Console - Launch. Choose System log and copy the messages related to the required event.



Re: no connect imac<->htc touch cruise Reply #2 on: August 19, 2009, 02:31:54 PM
thanks for the response

before i have written the posting, all this points i have checked
my mobile is not provider locked

here the log:

 Mittwoch, 19. August 2009 14:22 Uhr Europe/Vienna
Aug 19 14:22:12 iMac kernel[0]: Input died with e000404f
Aug 19 14:22:12 iMac kernel[0]: Enter com_eltima_async_Rndis::disable(this=0x93b2a00,netif=0xbed7900).
Aug 19 14:22:12 iMac kernel[0]: Input aborted e00002eb
Aug 19 14:22:12: --- last message repeated 6 times ---
Aug 19 14:22:12 iMac kernel[0]: Leave com_eltima_async_Rndis::disable(rs=00000000).
Aug 19 14:22:12 iMac kernel[0]: Enter com_eltima_async_Rndis::message(this=0x93b2a00,type=e0000010,provider=0xb9e1000,argument=0x7)
Aug 19 14:22:12 iMac kernel[0]: Service is terminated.
Aug 19 14:22:12 iMac kernel[0]: Leave com_eltima_async_Rndis::message(rs=00000000).
Aug 19 14:22:12 iMac kernel[0]: Enter com_eltima_async_Rndis::stop(this=0x93b2a00,provider=0xb9e1000)
Aug 19 14:22:12 iMac kernel[0]: Leave com_eltima_async_Rndis::stop().
Aug 19 14:22:12 iMac kernel[0]: Enter com_eltima_async_Rndis::free(this=0x93b2a00).
Aug 19 14:22:12 iMac kernel[0]: Leave com_eltima_async_Rndis::free().
Aug 19 14:22:12 iMac SyncMateServer[139]: DeviceRemoved
Aug 19 14:22:16 iMac kernel[0]: Enter com_eltima_async_Rndis::init(this=0xbdc5600,dict=0xbde1500).
Aug 19 14:22:16 iMac kernel[0]: Leave com_eltima_async_Rndis::init(rs=1).
Aug 19 14:22:16 iMac kernel[0]: Enter com_eltima_async_Rndis::probe(this=0xbdc5600,provider=0xb9e1000)
Aug 19 14:22:16 iMac kernel[0]: gIsActive is 1
Aug 19 14:22:16 iMac kernel[0]: Leave com_eltima_async_Rndis::probe(rs=0xbdc5600,*score=65535).
Aug 19 14:22:16 iMac kernel[0]: Enter com_eltima_async_Rndis::start(this=0xbdc5600,provider=0xb9e1000).
Aug 19 14:22:16 iMac kernel[0]: Configurations count 1.
Aug 19 14:22:16 iMac kernel[0]: a ef b 1 c 1/num 0 endpoints 1.
Aug 19 14:22:16 iMac kernel[0]: a a b 0 c 0/num 1 endpoints 2.
Aug 19 14:22:16 iMac kernel[0]: Configuration value 1.
Aug 19 14:22:16 iMac kernel[0]: Enter com_eltima_async_Rndis::message(this=0xbdc5600,type=e0000101,provider=0xb9e1000,argument=0)
Aug 19 14:22:16 iMac kernel[0]: Leave com_eltima_async_Rndis::message(rs=e00002c7).
Aug 19 14:22:16 iMac kernel[0]: Enter com_eltima_async_Rndis::message(this=0xbdc5600,type=e0000101,provider=0xb9e1000,argument=0)
Aug 19 14:22:16 iMac kernel[0]: Leave com_eltima_async_Rndis::message(rs=e00002c7).
Aug 19 14:22:17 iMac kernel[0]: Rndis MAC 80:00:60:0f:e8:00
Aug 19 14:22:17 iMac kernel[0]: DescLen 41 Microsoft RNDIS virtual adapter miniport.
Aug 19 14:22:17 iMac SyncMateServer[139]: DeviceInserted
Aug 19 14:22:17 iMac kernel[0]: Enter com_eltima_async_Rndis::getPacketFilters(this=0xbdc5600,group=IONetworkFilterGroup,filters=0x56c23bec).
Aug 19 14:22:17 iMac kernel[0]: Leave com_eltima_async_Rndis::getPacketFilters(rs=00000000).
Aug 19 14:22:17 iMac kernel[0]: Enter com_eltima_async_Rndis::getHardwareAddress(this=0xbdc5600,addr=0x56c23c36).
Aug 19 14:22:17 iMac kernel[0]: Leave com_eltima_async_Rndis::getHardwareAddress(rs=00000000).
Aug 19 14:22:17 iMac kernel[0]: Enter com_eltima_async_Rndis::getPacketFilters(this=0xbdc5600,group=IOEthernetWakeOnLANFilterGroup,filters=0x56c23c3c).
Aug 19 14:22:17 iMac kernel[0]: Leave com_eltima_async_Rndis::getPacketFilters(rs=00000000).
Aug 19 14:22:17 iMac kernel[0]: Leave com_eltima_async_Rndis::start(rs=1)
Aug 19 14:22:17 iMac kernel[0]: com_eltima_async_Rndis: Ethernet address 80:00:60:0f:e8:00
Aug 19 14:22:17 iMac kernel[0]: Enter com_eltima_async_Rndis::enable(this=0xbdc5600,netif=0xbed7900).
Aug 19 14:22:17 iMac kernel[0]: Enter com_eltima_async_Rndis::enableDevice(this=0xbdc5600)
Aug 19 14:22:17 iMac kernel[0]: Leave com_eltima_async_Rndis::enableDevice(rs=00000000)
Aug 19 14:22:17 iMac kernel[0]: Leave com_eltima_async_Rndis::enable(rs=00000000).
Aug 19 14:22:21 iMac SyncMate[41]: Initiating RAPI connection, attemp 1 of 3.
Aug 19 14:22:25 iMac SyncMate[41]: Initiating RAPI connection, attemp 2 of 3.
Aug 19 14:22:29 iMac SyncMate[41]: Initiating RAPI connection, attemp 3 of 3.
Aug 19 14:22:33 iMac SyncMateServer[139]: RapiFault
Aug 19 14:22:33 iMac [0x0-0x73073].com.Eltima.SyncMate[1832]: Can't activate RAPI session.
 



Re: no connect imac<->htc touch cruise Reply #3 on: August 20, 2009, 10:34:12 AM
solved :)
the network adapter was adjusted dhcp with manually ip adress
i have changed to dhcp only, now works without problems



Re: no connect imac<->htc touch cruise Reply #4 on: August 20, 2009, 10:43:02 AM
Thank you for your feedback.
We are glad to hear that your problem has been resolved  :)
Should you need more assistance, feel free to contact us again; we will be glad to help you.



 

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